Family Liaison Officer

Company: Witherslack Group Ltd.
Apply for the Family Liaison Officer
Location: Rugby
Job Description:

For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff‑to‑child ratio and in‑house clinical teams, we’re proud to have won a reputation for excellence and market‑leading OFSTED ratings.

There’s a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. As Family Liaison Officer at Witherslack Group, your experience and passion for the role will bring about enhanced life opportunities for families all across the region. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. Our Family Liaison Officers are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

This is your chance to make a lasting, positive impact on the lives of families experiencing educational (and potentially other) difficulties. Supported by a brilliant and dedicated team, you’ll work closely with parents, young people, carers and the local authority to explore the circumstances and see how collaborative, effective, life‑changing resolutions can be agreed and put into place. It will also be up to you to coordinate visits to see parents, where you’ll talk at length and work out strategies for coping with whatever life throws at them. Then you’ll draw on your broad knowledge of local resources to help direct them to all the additional support they might need. Not to mention organising and taking part in admission interviews in partnership with the Head Teacher and making sure full and detailed inductions are given.

One of the best environments in SEND

The transformative impact of Avon Park School is consistently recognised by parents, carers, and professionals alike. The school’s success in engaging pupils is rooted in its strong ethos of “high expectations and aspirations for every child,” reflected in its Outstanding Ofsted rating. At Avon Park, we believe that anything is possible. Our school motto – Dream, Believe, Achieve – reflects our commitment to fostering a culture of belief and determination.

Staff across teaching, pastoral, and therapy teams work seamlessly together to support each pupil’s academic, emotional, and personal development. This joined‑up, whole‑school approach empowers pupils with ADHD, autism, and SEMH needs to develop confidence, resilience, and the skills they need to succeed and thrive.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

  • Training: A full induction and on‑the‑job training
  • Holiday: 35 days holiday including bank holidays
  • Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group
  • Flexible benefits: Life insurance and other benefits – you can adjust your coverage as needed
  • Wellbeing: A host of wellbeing tools and advice including employee assistance
  • Medical cover: Covers the cost of optician or dentist appointments and a host of high‑street discounts
  • Beautiful working environments: The very best facilities – see our schools
  • Recommend a friend scheme: £1,000 bonus every time you recommend a friend
  • Contributory pension scheme: Matched up to 5%

Bring your whole‑self to work. Our workforce reflects the diversity of the young people we support, enabling everyone to be themselves.

Qualifications

  • Previous experience with SEN and with working with families in challenging circumstances and expertise to support and resolve difficulties
  • Strong contacts within the local authority, including education, social services and healthcare professionals
  • Experience of multi‑agency work with an understanding of legislation, policies and guidance around safeguarding and child protection
  • Genuine passion for wanting to enhance the life opportunities for our young people and their families, with the ability to be empathetic and understanding

Inclusive employer

We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.

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Posted: June 29th, 2026