Rail Services Compliance, Risk and Assurance Lead
Hybrid working option with travel across the businesses required.
Reporting to: ESG Director – Rail Services
Contract: Permanent
Location: Crewe
The Role
Compliance, Risk and Assurance Lead, reporting to the ESG Director – Rail Services, ensuring a consistent, effective, and efficient approach to risk, aligned with Arriva Group standards. Act as a trusted advisor to enhance risk maturity, strengthen compliance culture, and deliver clear, insight-led assurance across a complex, multi-entity environment.
Key Accountabilities
- Lead enterprise risk management, corporate policy compliance, and data protection performance across Rail Services
- Provide high-quality, timely reporting to Group and Rail Services Executive
- Ensure robust control frameworks and assurance processes are embedded and effective
- Own risk visibility across all Rail Services businesses
- Build and sustain a strong risk and compliance culture
- Maintain audit readiness and ensure timely closure of all audit actions
Key Responsibilities
- Act as a trusted advisor to the Rail Services Executive and ESG Director
- Drive a culture of accountability, transparency, and continuous improvement
- Own and evolve the enterprise risk management framework for Rail Services
- Lead quarterly risk reviews and embed consistent risk disciplines
- Ensure clear identification, assessment, and mitigation of risks and controls
- Deliver insight-driven risk reporting and act as UKT Risk Champion
- Build risk capability across the organisation through coaching and development
- Own and continuously improve the compliance framework
- Lead Group submissions and compliance reporting
- Provide oversight of data protection and retention practices
- Act as escalation point for data protection complex issues
- Design and deliver a risk-based assurance programme
- Coordinate with Internal Audit and ensure timely action closure
Requirements
- Significant management experience in risk, compliance, or governance within a complex organisation
- Expertise in enterprise risk management frameworks and practices
- Strong working knowledge of corporate compliance and data protection requirements
- Proven ability to influence at Executive level and operate with high autonomy
- Track record of driving change, improving maturity, and embedding culture
- Excellent stakeholder management, analytical, and communication skills
- Pragmatic, outcome-focused approach aligned to risk appetite
- Collaborative mindset with the ability to operate across multiple business units and Group
How to Apply
All applications for this vacancy are to be submitted online.
We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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