Overview
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Position overview
Patient Experience / Volunteering / Policy – Waverly Court
Duties & responsibilities:
An exciting opportunity has arisen for a Associate Nurse Director to join NHS Lothian’s Corporate Nursing Team. Reporting directly to the Deputy Executive Nurse Director, this post has operational responsibility for three services – Volunteering, Patient Experience and Policy. The post holder will manage and control the resources and be responsible for the achievement of business performance objectives within quality standards, e.g. local and national targets are achieved across this portfolio.
A major part of the role is providing strategic and professional leadership to ensure the delivery and coordination of national and local programmes of work, including:
- Professional leadership to enable the Board to fulfil duties outlined in the Complaints Handling Procedure set out in the Patients Rights (Scotland) Act 2011
- Leading the development, implementation and evaluation of the NHS Lothian Strategic Volunteering Plan
- Leadership and management of a Policy Hub team which advises and supports clinical and non-clinical services to develop policy, guidelines, procedures, patient information and clinical documentation, facilitating the Board’s Policy Approval processes
Working as part of the Board’s Nursing and Midwifery Senior Management Team, the postholder will support the delivery of key corporate objectives in the regional priorities, national policy, Nursing & Midwifery strategy and other professional priorities including quality improvement and clinical governance.
If you have an Evidence of managing multiple services at a senior level and a demonstrable track record of success in operational service management within a complex clinical multi-disciplinary environment (preferably in the NHS), we want to hear from you!
Key requirements
- First level registered nurse/midwife
- Master’s degree in a nursing/midwifery related subject (e.g. person-centred care, healthcare management or quality) plus significant experience in a Senior Nurse/midwifery management role
- Evidence of management education and training in leadership, people management, data analytics, service improvement, or organisational development, supported by substantial experience across HR policies and workflows
- Lead level Quality Improvement Qualification (e.g. Scottish Improvement Leader/SQS Fellowship 12–18 month course) or postgraduate qualification at SCQF level 11 in quality improvement, coaching, clinical audit/evaluation and/or clinical governance or equivalent experience is desirable
- Experience of service planning, performance monitoring, budgetary and people management
- Evidence of leading and implementing major service redesign to improve staff and patient experience and outcomes
- Significant experience of people management with knowledge of HR policies, processes and workflows
Please contact Fiona Ireland, Deputy Executive Nurse Director for further information.
Email: fiona.ireland@nhs.scot
Tel: 07768 200323
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification.
To work in the United Kingdom, there is a legal requirement to demonstrate the relevant permission to work in the country. This permission is granted by the UK Visas and Immigration Service. Further information on recruitment checks can be found in the vacancy information.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient number of applications are received. Please submit your application at an early stage.
We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
This post requires PVG Scheme membership/record. If not currently a PVG member for the required regulatory group, an application to Disclosure Scotland will be needed before starting in post. From 1 April 2025, changes to criminal records checks may apply if the role is deemed regulated; you will be informed if this affects you.
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