Strategic SaaS Customer Success Manager (AdTech/MarTech)

Company: Madrona Venture Labs
Apply for the Strategic SaaS Customer Success Manager (AdTech/MarTech)
Location: London
Job Description:

Madrona Venture Labs is seeking a Commercial Customer Success Manager in London. This role involves managing customer relationships, driving adoption, and facilitating engagement with the Branch platform.

A strong candidate will have 1–2+ years in customer success or similar roles and excel in client management and communication. The position offers a hybrid working arrangement and requires some travel.

We offer competitive benefits, including health programs and retirement planning options.

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Posted: June 30th, 2026