Overview
Telford & Wrekin Council, Passenger Transport – Strategic Transport & Highway Network Management
Passenger Transport Supervisor — 37 hours per week — PO1 £38,220 – £40,777 per annum
Be part of something that truly matters. Telford & Wrekin Council’s Passenger Transport Team is dedicated to delivering safe, reliable, sustainable, and innovative transport services that support our residents every day. We’re now looking for a motivated individual to join our team and play a key role in shaping these essential services.
Working closely with the Passenger Transport Team Leader, you’ll take on a varied and rewarding role at the heart of our operations. Your work will span across key service areas including home-to-school transport, demand responsive transport, and Dial-a-Ride services, helping ensure that some of our most vulnerable residents can travel safely and confidently.
This is a people-focused role where no two days are the same. You’ll be involved in administration, commissioning, and contract management, while working closely with colleagues, providers, and service users on a daily basis. A strong focus on safety and safeguarding is essential, ensuring that all services meet the highest standards at all times.
Responsibilities
- Involvement in administration, commissioning, and contract management for passenger transport services.
- Collaborate with the Passenger Transport Team Leader and colleagues to support home-to-school transport, demand responsive transport, and Dial-a-Ride services.
- Engage with providers and service users to ensure safe, reliable, and high-quality service delivery.
- Prioritise safety and safeguarding to meet high standards across all services.
Qualifications and Skills
- An excellent communicator with strong written and verbal skills
- Highly organised with the ability to manage a varied workload
- Comfortable working independently as well as part of a supportive team
- Experienced in people management
- Knowledgeable and confident in safeguarding practices
- Flexible with working patterns
What we offer
- Competitive salaries and a generous leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day.
- Flexible working & career progression
- Local Government Pension Scheme
- Staff discounts & salary sacrifice perks
- Free parking & confidential wellbeing support
- Hybrid working model to suit personal and family commitments
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.
Please note: We do not hold a sponsorship licence for visas.
Attached documents
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