Telecoms OSS Systems Application Engineer

Overview

Salary: £61,000 – 101,000 per year

Qualifications

• We need strong experience supporting production applications, OSS, telecoms platforms or network inventory environments.
• We need Linux systems administration experience.
• We need Shell Scripting experience.
• We need Python scripting and automation experience.
• We need system monitoring and incident management experience.
• We need root cause analysis experience.
• We need database administration experience.
• We need experience troubleshooting complex technical issues.
• We need experience working in telecoms systems, network operations or operational support environments.
• We need experience supporting business-critical operational systems.
• We need change and release management experience.
• We need technical documentation and reporting experience.
• We need strong communication and stakeholder engagement skills.
• We need to be eligible to undergo BPSS and SC-level screening.
• We need candidates who have typically lived in the UK continuously for the last five years to meet SC eligibility requirements.
• Desirable experience includes Cramer inventory management, network inventory management systems, OSS/BSS platforms, network provisioning platforms, service fulfilment systems, network automation tools, Netcracker, inventory reconciliation, telecoms asset management, fixed or mobile network operations, Cisco networking, Nokia transmission, microwave networks, CCNA, ITIL Foundation, Linux administration certification, database administration certification, or telecoms industry certifications.

Responsibilities

• We support and maintain business-critical telecoms OSS platforms and production applications.
• We administer and support internally developed telecoms operational support systems used for network inventory management and automated network configuration.
• We support integrations between OSS platforms and Cramer inventory environments.
• We monitor system performance, availability and operational health.
• We troubleshoot and resolve production incidents, service issues and application faults.
• We support application deployments, configuration changes and production releases.
• We develop and maintain automation scripts using Shell Scripting, Python, Java and HTML.
• We analyse application logs, system alerts and performance metrics.
• We support network automation workflows and operational scripting activities.
• We support Cramer database environments and associated administration activities.
• We assist with network inventory integrity, reconciliation and data quality activities.
• We support operational users of network inventory, provisioning and fulfilment systems.
• We implement approved production changes in accordance with change management processes.
• We perform root cause analysis and implement preventative solutions.
• We produce technical documentation, support records and operational procedures.

Technologies

• Cisco
• Support
• ITIL
• Java
• Linux
• Mobile
• Network
• OSS
• Python
• Security
• Web

#J-18808-Ljbffr…