Service Manager (FTC Maternity Cover until May 2027)

Hours: 37.5 hours per weekShift Pattern: Monday to Friday, 9:00 to 17:00Work Base: Office based with travel

We are looking for a self‑motivated Service Manager to coordinate, develop and supervise the work of the team supporting families in temporary accommodation. This role assists the Regional People and Services Manager in the overall management of the service and focuses on delivering support that is person‑centred, holistic and easy to access.

Responsibilities

• Coordinate and develop the team’s work in the temporary housing service.
• Supervise staff and deliver day‑to‑day operations.
• Assist the Regional People and Services Manager in overall service management.
• Build and maintain strong partnerships to help people move through different types of help, advice and support.
• Connect with the wider community and network to ensure all individuals receive the support they need.
• Manage challenging situations with confidence and professionalism.

Qualifications

• Full UK driving licence and access to a vehicle.
• Highly motivated, confident and proactive with excellent communication skills.
• Ability to manage challenging situations and build strong positive partnerships.

Benefits

• Enhanced annual leave entitlement – 27 days per year, plus bank holidays.
• Access to National Wellbeing Lead and Regional Wellbeing Champions.
• Paycare Health Cash Plan for everyday health expenses.
• Employee Assistance Program with 24/7 GP appointments and counselling.
• Bike2Work Scheme to support sustainable travel.
• Discounts via Paycare Perks and Tickets for Good.
• Reward and recognition through team away days, annual conferences and awards.
• Personal development opportunities including mentoring, training and secondments.
• Colleague volunteering programme with one paid day per year.
• Enhanced sickness pay based on length of service.
• Potential overtime and refer‑a‑friend bonus scheme.
• Provision of additional equipment such as workwear, tools and company van or car.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

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