Trainee IT and Print Engineer

Salary: £33,000 – 53,000 per year

Qualifications

• We are looking for someone with a positive attitude, a willingness to learn, and a genuine interest in technology.
• A keen interest in IT and technology.
• Good practical and problem-solving skills.
• Strong organisational skills and attention to detail.
• A customer-focused approach.
• Ability to work independently and as part of a team.
• Full driving licence.
• This role is subject to an Enhanced Disclosure and Barring Service (DBS) check.
• Applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975.

Responsibilities

• Prepare and configure printers and other devices before customer installation.
• Deliver and install equipment across the Isle of Man.
• Support toner and consumables management for customers.
• Assist with the preparation and deployment of laptops and Apple devices.
• Receive, check, and organise stock within the warehouse.
• Support inventory control and stocktake activities.
• Learn our service desk and ticket management systems.
• Provide excellent customer service both on-site and over the phone.

Technologies

• Support
• Network

Benefits

• We offer full training and ongoing support, manufacturer training with leading technology providers, specialist training courses in the UK, exposure to a wide range of IT and print technologies, and genuine career progression into technical engineering roles.
• Role is based on the Isle of Man with typical working hours of 37.5 hours per week, Monday to Friday.
• Flexible working options.
• 25 days of paid holiday plus 10 bank and public holidays on the Isle of Man.
• Company pension plan after 12 months of continuous service.
• We are committed to fostering a diverse, inclusive, and accessible workplace.

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