New Business Project Coordinator

Job Title: New Business Project Coordinator

Salary: £26,000 per annum

Location: Bournemouth

Hours of work: Monday to Friday (37.5 hours)

Responsibilities

• Manage the end to end administration process from completed sale through to installation, ensuring all orders progress efficiently and accurately.
• Review, validate, and process customer contracts, lease agreements, and finance applications in line with company and funder requirements.
• Liaise with customers, third‑party finance providers, and internal stakeholders to obtain documentation, secure finance approvals, and resolve queries.
• Coordinate installation bookings and order amendments, working closely with sales and operational teams to deliver a seamless customer experience.
• Maintain accurate CRM and financial records, ensuring all customer, deal, and order information is up to date and compliant.
• Support business performance through effective reporting, invoice processing, and administration activities that contribute to the successful delivery of customer projects.

Qualifications

• Strong organisational skills with excellent attention to detail.
• Excellent verbal and written communication skills, including confidence when speaking with customers on the phone.
• Strong IT skills, with a good working knowledge of Microsoft Office applications.
• Ability to maintain high professional standards and handle confidential information appropriately.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Excellent interpersonal skills with the ability to build positive working relationships.
• A collaborative team player who can also work independently when required.
• A positive, enthusiastic, and flexible approach to work.

Benefits

• 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
• Referral bonus – bring great people, get rewarded!
• Professional development – training and support to help you grow
• Eye care vouchers and discounted gym membership
• Exclusive Virgin Media and O2 deals for you and your family/friends
• Variety of incentive schemes depending on role

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