Luxury Concession Manager

We’re looking for an experienced Concession Manager to lead a luxury retail concession in London. This is an exciting opportunity for a driven manager who thrives in a luxury environment, loves building high‑performing teams, and knows how to deliver an exceptional customer experience while exceeding sales targets.

What You’ll Do

• Lead, inspire, and develop a talented retail team.
• Drive sales performance and exceed commercial targets.
• Deliver outstanding luxury customer experiences.
• Build strong relationships with host store partners.
• Ensure exceptional operational, stock, and visual merchandising standards.
• Champion CRM, clienteling, and customer loyalty initiatives.

What We’re Looking For

• Minimum 2 years of retail management experience.
• Luxury, premium, or high‑end retail background preferred.
• Proven track record of driving sales and team performance.
• Strong leadership, communication, and coaching skills.
• Passion for delivering world‑class customer service.
• Additional language skills are a bonus.

What’s On Offer

• £44,000 salary inclusive of Manager’s Bonus.
• Luxury retail environment.
• Career development opportunities.
• Supportive and dynamic team culture.

Ready to take the next step in your retail management career? We’d love to hear from you.

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