ONLINE TRAVEL AGENCY (OTA) MANAGER

Responsibilities

• Manage end-to-end ticketing processes, ensuring accuracy and efficiency.
• Handle reissues and refunds with exceptional attention to detail and customer satisfaction.
• Utilize New Distribution Capability (NDC) to optimize the booking experience.
• Apply knowledge of Low-Cost Carriers (LCC) in ticketing and booking procedures.
• Leverage abilities with various Global Distribution Systems (GDS) to provide seamless travel solutions.

Requirements

• Proven experience in a travel agency or similar role, preferably as a Senior Travel Executive.
• Strong knowledge of ticketing, reissue, refunds, NDC, LCC, and GDS.
• Excellent communication and interpersonal skills to connect with clients and partners effectively.
• Detail-oriented with exceptional problem-solving abilities.
• Ability to work with at least 2 GDS systems (Amadeus, Galileo or Sabre).

Are you passionate about travel and customer service? Do you thrive in a fast-paced environment where your expertise can make a difference? Inqbaytor, a leading travel company dedicated to delivering unforgettable experiences, is seeking a highly skilled OTA Manager to join our dynamic team.

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