End date: Sunday 05 July 2026. Salary range: £146,591 – £172,460.
Job Summary
If you’re motivated by shaping strategy and seeing it land in commercial results, this role puts you at the centre of it. You’ll lead how we identify growth opportunities, invest for impact, and track performance across our Business Banking segment, working closely with senior leaders to deliver sustainable, client‑focused growth.
Role Overview
Title: Head of Commercial StrategyLocation: London and BristolHours: Full timeWorking pattern: Hybrid – at least two days per week at an office site or 40% of time.
What You’ll Be Doing
- Own the commercial strategy, plan and priorities for the Business Banking segment.
- Own and track delivery of the commercial plan, including milestones, risks, actions and dependencies.
- Partner with Finance and Product teams to manage P&L performance, revenue and profitability drivers.
- Define priority sub‑segments, sectors and growth opportunities using client and market insight, client level profitability and lifetime value.
- Lead needs‑based segmentation to identify growth areas and priority sub‑segments.
- Shape and prioritise investment cases based on return, impact and feasibility.
- Influence senior leaders and align teams to deliver growth while meeting risk and regulatory expectations.
What We’re Looking For
- Experience managing commercial performance within Financial Services, preferably in SME or commercial banking.
- Strong commercial and financial acumen, including knowledge of balance sheet and non‑balance sheet income drivers, profitability and value creation, and experience in forecasting, commercial planning, prioritisation of actions and investment decisions.
- Strategic and commercial leadership with ability to influence enterprise‑level strategy and translate into clear, prioritised plans that deliver measurable commercial results.
- Experience using client, market and financial insight to define sub‑segments, measure customer level profitability and lifetime value.
- Confidence using data and insight, fluent with AI‑enabled financial analysis.
- Proven ability to influence senior leaders and deliver outcomes in complex, matrixed and regulated environments.
- Proven ability to build, lead and develop high‑performing teams and drive a strong performance culture focused on customer outcomes, sustainable growth, effective risk management, and inclusive talent development.
- Actively promotes diversity and inclusion, while developing and progressing talent.
Benefits
- Generous pension contribution of up to 15%
- Annual performance‑related bonus
- Share schemes including free shares
- Benefits to adapt to lifestyle (discounted shopping, 30 days holiday + bank holidays)
- Range of wellbeing initiatives and generous parental leave policies
Diversity & Inclusion
Actively promotes diversity and inclusion. Disability confident leader with guaranteed interviews for applicants with disability, long‑term health or neurodivergent condition. Reasonable workplace adjustments offered, including flexibility in office attendance, location and working patterns.
We are committed to building a workforce which reflects the diversity of the customers and communities we serve.
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