Records Officer (CC13737) – Bath, BA2 7AY
The Academic Registry has an exciting opportunity for an experienced and adaptable administrator to join the Student Records team. In this varied role, you will help enhance our student records service and provide University-wide regulatory advice on student matters.
About the role
Working within the Student Records team you will:
- Help maintain the accuracy, integrity and effective use of the University’s student record
- Work as part of our Student Records team to deliver a high-quality service at every stage of the student journey.
- Line manage a small operational group within this team, providing day-to-day leadership, support and development to ensure work is delivered to a high standard.
- Take responsibility for complex and sensitive student records casework, applying judgement and interpreting regulations and policies to reach appropriate outcomes.
- Work collaboratively across the University, to contribute to service improvements, support data quality, and help resolve complex regulatory queries.
About you
You will be an experienced and adaptable administrator, with a background in Higher or Further Education, or a similar organisation. You will have a strong understanding of records management and proven experience of handling complex or sensitive casework, applying regulations and policies with sound professional judgement.
In addition, you will:
- Bring line management or supervisory experience, with the ability to support and develop others.
- Be confident working with data and systems, with a strong focus on accuracy and data quality.
- Have excellent communication skills, with the ability to explain complex information clearly and appropriately.
- Be committed to delivering highquality, studentfocused services.
You will also be digitally confident, able to use a range of systems and tools, and willing to learn and adopt new ways of working.
Further information
This role is full time (36.5 hours per week) and open ended. It is a hybrid role, with a minimum of two days a week on campus.
During peak periods (such as registration and the start of the academic year), you may be required to work flexibly to support service delivery.
For an informal conversation about the role, please contact Kate Difford, Registry Services Manager (Student Records) at kvd22@bath.ac.uk.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
- Employee assistance services through Health Assured, including access to the Wisdom app
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
Be Well at Bath
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Find out more about being at your best at Bath.
Closing Date: 13 Jul 2026
Department: Management, Specialist and Administration
Salary: £31,236 to £37,694
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