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Sweeptech solves waste management problems sustainably through unique processes, innovation and technology.
We provide a wide range of services including waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high-pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response.
Our team is committed to delivering excellent client service through efficiency, reliability, integrity and value.
The Role
As a Hire Controller, you will be responsible for the efficient coordination and administration of daily operations within the depot. Working closely with the Deputy General Manager and wider team, you will support the scheduling, booking, and delivery of services across all divisions.
You will play a key role in ensuring smooth day-to-day operations across Tankers, Road Sweepers, and CCTV units, with a strong focus on accuracy, communication, and customer service. Support waste division (Artics, RoRo and Hi-Tips)
Key Objectives, Duties and Responsibilities
Effectively schedule, coordinate, and allocate work to drivers across all service lines (tankers, road sweepers, CCTV units, and waste division) to support efficient daily operations
Maintain clear, consistent communication with drivers throughout the day, managing updates, resolving issues, and ensuring smooth job delivery
Accurately create, input, and manage bookings using the Team Leaf operations system, maintaining high attention to detail across all tasks
Monitor job progress in real time, adjusting schedules as required to meet operational demands and maximise fleet utilisation and productivity
Carry out end-of-day checks to ensure all completed work is accurately recorded, verified, and prepared for invoicing, including validation of job details and times
Deliver a high standard of customer service when handling calls, emails, bookings, and queries, ensuring professional and timely responses
Liaise effectively with drivers, customers, and the wider operations team to maintain alignment, resolve issues, and support service efficiency
Support the wider team in maintaining high operational standards, contributing to overall depot performance and continuous improvement
Assist with general administrative duties related to operations and service delivery
Adhere to all Health & Safety policies and procedures, reporting any operational issues, incidents, or concerns to management
Contribute positively to teamwork and a collaborative working environment
Requirements
Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment
Excellent attention to detail, particularly in relation to bookings and invoicing accuracy
Effective communication skills, with confidence in dealing with drivers and customers
Ability to work collaboratively as part of a team
Proactive and able to use initiative to resolve issues quickly
Reliable, punctual, and professional in approach
Flexible and adaptable to changing operational demands
Essential Skills
High level of attention to detail
Strong communication skills (verbal and written)
Confident in coordinating and allocating work to drivers
Computer literate, with the ability to quickly learn and use systems such asTeam Leaf
Ability to prioritise workload and manage time effectively
Problem-solving mindset
Desired Skills
Previous experience in a hire desk, transport, logistics, or waste management environment
Familiarity with multi-vehicle operations (tankers, sweepers, CCTV)
Experience using operational or scheduling systems
Understanding of invoicing processes and job costing
Work Location: In persson
Our Core Values
1. Responsibility
We take ownership of the impact of our services on the environment, our people, and the communities we serve. We work with care, transparency, and a belief that business should be a positive force.
2. Integrity
We act with honesty, consistency, and fairness, earning trust through actions, not just words.
3. Respect
We create an inclusive environment where all individuals are valued and supported. Respect for people, places, and perspectives is embedded in how we work.
4. Health & Safety First
Safety is central to our culture. From our depots and recycling centre to every customer site, we apply the highest standards to protect people and prevent harm. Our national award for Health and Safety Best Practice reflects this commitment.
5. Sustainability
We continuously look for smarter, cleaner ways to operate. Our investment in innovation helps us reduce environmental impact and support our clients' sustainability goals.
6. Community
We recognise our role in the communities we operate increating local employment, supporting social value initiatives, and building relationships that last.
7. Excellence
We take pride in delivering dependable, high-quality services. National awards for innovation and environmental performance are the result of our teams focus on doing the job wellevery time.
Were proud to be an equal opportunities employer and are committed to creating a welcoming, inclusive workplace. We encourage applications from all people who see the advertised role is for them. xkybehq If you need any reasonable adjustments at any stage of the recruitment process, please let us know well be happy to help.
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