Claims and Complaints Manager

Our client is an independently owned specialist Insurance, with a strong track record in the design and distribution of a broad range of Insurance products. This is a genuine opportunity to influence and shape a Claims function in a growing, forward-thinking business in a close-knit, specialist team where your contribution will be visible and valued. They work across a variety of product areas and operate a flexible model that reflects the needs of the people they work with. What you’ll be doing as Claims Manager Leading and managing the Claims function across Commercial Lines portfolios with many complexities Overseeing Claims Handling from first notification through to settlement or litigation, ensuring quality and consistency throughout Monitoring claims data and trends to identify areas for improvement and drive better outcomes Ensuring compliance with Regulatory requirements and internal governance frameworks Bringing ideas to the table and playing an active role in shaping how claims operations evolveWhat we are looking for from the Claims Manager Proven experience in Claims Management, with a strong background in Technical Commercial claims Confident leading a Claims function and comfortable making decisions at a senior level Solid understanding xkybehq of Claims Regulation, reserving principles and Supplier Management Salary up to £60,000 depending on experience25 days annual leave plus bank holidays Pension scheme Support for professional development and CII study if relevant Profit Sharing Scheme…