Role: (Senior) Account Manager
Business Unit: Med Comms
Location: Macclesfield or London (Hybrid) or UK (remote)
About U
sEstablished in 2005, Bioscript Group is formed from multiple, specialist businesses to support our global pharmaceutical clients; we draw on their multidisciplinary expertise to help navigate critical decisions at key points in the product lifecycl
e.Our scientific and strategic expertise help our clients make better decisions. We provide medical communication services, market access consulting and regulatory writing support with deep domain expertise to effectively navigate complex disease are
as.The Opportu
nityWe are currently looking for an Account Manager or Senior Account Manager to proactively lead and motivate our client account teams to deliver projects across the full range of medical communications services with an emphasis on excellent client service and best practice financial and project manage
ment.Key Responsibi
- litiesDrive organic growth that aligns to the clients’ objectives and str
- ategiesLead and motivate the team and provide regular coaching and feedback on performance to client service team members and direct line
- reportsTake the lead in establishing and driving effective teamwork to deliver projects on time, to budget and to client satis
- factionTake responsibility for team performance and client relationships, including account team resourcing requi
- rementsProvide professional, high-quality commercial perspective to allocated a
- ccountsInterpret and challenge client briefs and brief the internal teams acco
- rdinglyEstablish positive long-term client relationships, acting as the primary point of contact according to the requirements of the
- accountPrepare for, attend and proactively participate in client meetings, including on-site support according to the needs of the
- accountContribute to the development and regular review of account plans and forecasts, taking accountability for assigned
- actionsContribute to (and lead where necessary) the development of RFI/EFPs and participate in pitches where expertise is r
- equiredLiaise with internal teams to produce accurate project specifications and budget estimates, actively reviewing SOWs and providing best practice leadership on budget tracking both internally and ext
- ernallyDrive projects through to completion, including reconciliation invoicing, and the monitoring of aged debt in a timely manner, demonstrating best practice of Bioscript financial pro
- ceduresUnderstand and meet account KPIs, highlighting any concerns/issues to senior client services colleagues in a timely
- mannerBe confident in communicating across the organisation, including up managing to the Med Comms Leadership Team and mentoring Account Managers, Executives and Coord
- inatorsIdentify opportunities for growth, identify potential limitations and propose appropriate course of
action
- About You5 year’s Med Comms
- experienceStrong understanding of the industry including product lifecycle, the range of med comms deliverables and strong therapy area
- expertiseExcellent project and financial managem
- ent skillsMeticulous attention
- to detailA proactive approach to learning and staying informed about indus
- try trendsEnthusiasm for working in a collaborative and dynamic e
- nvironmentStrong decision-maki
- ng abilityLeadership
- experienceStrateg
- ic thinkerAbility to work autonomously, proactivity and colla
- borativelyExcellent financ
- ial acumenA t
e
am player Please note, this role may require domestic and internationa
l travel. Our people are at the heart of o
ur businessWe are focused not just on delivering the exceptional for our clients, but for our teams too. Understanding everyone is different and we believe in treating everyone as an individual with opportunities to develop your skills and career around our
disciplines.Our benef
- its include: Salary which aligns with your experience
- and skillset25 days holiday + bank holidays + winter shutdown + holiday pu
- rchase schemeEnhanced sick and compas
- sionate leaveEnhanced maternity, paternity & a
- doption leaveBirthday charity donation to a charity o
- f your choiceBonus Day off to be spent giving back to
- the communityLife Insurance and Critical
- Illness coverPrivate Medi
- cal InsuranceHealth cash plan or wellbe
- ing allowanceInternational Employee Assis
tance Program…