TDS Commercial Ltd is a busy commercial laundry seeking an organised and proactive Operations Manager to assist with the day-to-day running of the business.
This is a varied role combining operational management, administration, customer service, and health & safety responsibilities. The successful candidate will play a key role in ensuring the efficient, safe, and effective operation of the business. The role is primarily office-based, Monday to Friday, with occasional travel to sites.
Key Responsibilities
- Oversee the daily operation of the laundry floor, ensuring productivity, quality, and service standards are maintained.
- Supervise and support laundry staff, providing guidance and ensuring workloads are effectively managed.
- Conduct customer stock takes and maintain accurate inventory records.
- Order and manage chemicals, consumables, and other operational supplies.
- Prepare customer invoices and reconcile payments.
- Coordinate staff holiday requests and maintain adequate staffing levels.
- Plan and manage driver schedules and delivery logistics.
- Maintain accurate operational and administrative records.
- Ensure compliance with company policies and procedures.
Health & Safety Responsibilities
- Promote and maintain a strong health and safety culture throughout the workplace.
- Carry out regular workplace risk assessments and implement appropriate control measures.
- Review and update risk assessments as required.
- Ensure safe handling, storage, and use of laundry chemicals and cleaning products.
- Conduct routine health and safety inspections and address any identified hazards.
- Investigate incidents, accidents, and near misses, ensuring appropriate reporting and corrective actions are taken.
- Ensure staff receive relevant health and safety training and follow safe working practices.
- Maintain health and safety documentation and ensure compliance with current legislation.
Skills & Experience Required
- Previous experience in a supervisory, operations, or administrative role.
- Strong organisational and time-management skills.
- Excellent communication and customer service abilities.
- Experience in stock control, purchasing, invoicing, and general office administration.
- Knowledge of health and safety requirements and experience carrying out workplace risk assessments.
- Ability to manage multiple priorities in a fast-paced environment.
- Good IT skills, including Microsoft Office and business management systems.
- A proactive, hands-on approach with strong problem-solving skills.
- Full UK Driving License. Previous experience of driving vans would be beneficial but not essential.
- Ability to work independently with minimal supervision and using your own initiative.
- Willingness to go through an external security check. More details can be provided during interviews.
What We Offer
- A varied and rewarding role within a supportive team environment.
- The opportunity to play a key role in the success of the business.
- Competitive salary based on experience.
- Ongoing training and development opportunities.
If you are an organised and motivated individual with strong operational, administrative, and health & safety experience, we would love to hear from you.
Please include a cover letter with your application.
Pay: £30,000.00-£40,000.00 per year
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