About US
Backed by leading investors including HL Partnership, Better Group, Experian, the CEO of OakNorth, and the former Chairman of Salesforce, we’re building the technology platform powering the future of UK home-buying.
We started by solving a major gap in the mortgage market, helping customers traditional brokers often couldn’t serve. To do that, we built Haya, our proprietary data, automation and decisioning platform.
Today, our technology powers eligibility, affordability and end-to-end mortgage journeys at scale through partners including Experian, reaching millions of consumers.
We are growing rapidly across both Haysto and Picnic, spanning specialist and mainstream mortgages, embedded finance partnerships, direct-to-consumer acquisition and platform-led distribution.
The Opportunity
We’re making a significant investment in the new-build market, which is one of the company’s most important strategic growth initiatives.
We’ve already signed a national partnership with one of the UK’s top three housebuilders and are embedding our platform directly into their customer journey and website experience. Alongside this, we’re developing innovative qualification, eligibility and reservation technology that will help housebuilders convert more customers, improve reservation rates and deliver a significantly better buying experience.
This is an opportunity to join at the beginning of that journey and play a key role in building what we believe will become the UK’s leading technology-enabled new homes mortgage proposition.
The Role
The Partner Manager will own the success of our housebuilder partnerships.
You’ll work closely with regional sales teams, sales directors, digital teams and senior leadership within our partners to maximise adoption, drive commercial performance and ensure every development is delivering outstanding customer outcomes.
Internally, you’ll act as the bridge between our commercial, operations, product and engineering teams, ensuring customer and partner feedback continuously improves our proposition.
This is far more than traditional account management. We’re looking for someone who enjoys building relationships, solving commercial problems and helping scale a category-defining business.
Key Responsibilities
Partner Success
- Own strategic relationships with regional and national housebuilders.
- Develop trusted relationships with Sales Directors and Sales Advisors.
- Deliver regular business reviews and performance reporting.
- Drive adoption across developments and regional teams.
- Identify opportunities to increase referral volumes and improve conversion.
Business Development
- Support the onboarding of new housebuilder partners.
- Help identify and secure new commercial opportunities.
- Represent Picnic at industry events and new build open days.
Commercial Performance
Monitor KPIs across every partner and region including:
- Lead generation
- Contact rates
- Qualification
- Reservation conversion
- Mortgage application conversion
- Identify performance gaps and implement improvement plans.
- Work closely with internal sales teams to maximise customer outcomes.
Product & Technology
Work closely with Product and Engineering teams to:
- Improve customer journeys
- Develop new tools
- Prioritise partner feature requests
- Support new product launches
Implementation
- Coordinate new regional launches.
- Deliver training to sales teams.
- Ensure partners understand the proposition and customer journey.
- Drive operational excellence during rollout.
About You
We’re looking for someone who thrives in a fast-moving, high-growth environment and enjoys building long-term commercial partnerships.
You’ll have experience in one or more of the following:
- Working with national or regional housebuilders
- Housebuilder partnership or account management
- New homes sales
You’ll also demonstrate:
- Outstanding relationship management and stakeholder engagement skills
- Strong commercial awareness with the ability to identify growth opportunities
- Excellent presentation and communication skills
- A data-driven approach to managing performance and making decisions
- High levels of ownership, accountability and initiative
- Strong organisational and project management skills
- The ability to influence stakeholders at all levels
- A willingness to travel regularly across the UK
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