Company Description M&M Blinds, Curtains & Shutters Ltd specializes in made-to-measure window treatments, offering a wide range of blinds, curtains, and shutters tailored to diverse interior styles. The company is known for quality craftsmanship, professional service, and careful attention to detail. M&M serves both residential and commercial clients who seek stylish, functional, and custom-fit window solutions. The team focuses on delivering tailored assessments through consultation calls and site visits. Applicants can expect to join a customer-centered business that values precision, reliability, and service excellence.Role Description The Administrative Assistant role at M&M is a full-time, on-site position based in Leeds. This role involves managing daily office operations, including answering and directing phone calls, responding to emails, and greeting visitors. The Administrative Assistant will support scheduling consultation calls and site visits, maintaining calendars, and coordinating with the sales and installation teams. Responsibilities also include organizing and updating records, preparing basic documents, handling filing and data entry, and assisting with invoicing or order processing as needed. The role requires consistent communication with clients and colleagues, ensuring timely follow-up and professional service across all interactions.Qualifications
- Strong Administrative Assistance and Clerical Skills, including filing, data entry, scheduling, and document preparation.
- Excellent Phone Etiquette and Communication skills, with a professional and courteous approach to client and internal interactions.
- Experience in Executive Administrative Assistance or supporting managers with calendars, correspondence, and basic reporting is an asset.
- Good organizational and time-management skills, with attention to detail and accuracy.
- Proficiency with office software (e.g., email, calendars, spreadsheets, and basic CRM or order systems).
- Ability to work on-site in Leeds, collaborate in a small team environment, and handle multiple tasks in a fast-paced setting.
- Prior experience in an administrative role, preferably in a customer-facing or service-oriented business, is desirable.
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