Radius Vehicle Solutions is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding ourselves on our customer-focused approach and attention to detail. We take the time to understand our customer’s needs before we propose any of our fleet solutions, continually refining our offering so it consistently delivers to our customer’s expectations.
Our people are crucial to the success of our business. They help us develop new and innovative products across a growing range of businesses, from fleet telematics, insurance to electric vehicle charging and vehicle hiring solutions. We like to nurture our team and give them a wide range of opportunities to grow within the business, helping them become experts in their chosen area and leaders for the future.
We are looking for a customer focused and sales driven Rental Advisor to join our friendly team.
Job Description
- Handle all telephone enquiries in a polite and helpful manner.
- To provide a high level of Customer Service in all customer contact situations, recognising the company’s Customer Service standards and your opportunity to deliver total customer satisfaction.
- Take bookings and explain rental terms and conditions to customers.
- Carry out instructions/procedures as requested by Senior Management.
- Adhere to Self-Drive Hire Insurance terms and conditions.
- To accurately complete all rental administration and vehicle documentation according to the Company’s Operating Procedure
- To drive company vehicles with care and adhere to the company Driving Standards Policy.
- To deliver and collect vehicles to customers specified requirements and inform customers of all relevant information regarding vehicle handover and termination.
- To complete fleet checks in order to protect and monitor company assets.
- To ensure effective damage reporting to minimise unnecessary repair costs.
- To ensure that maintenance levels are adhered to and monitored regularly.
- To ensure effective monitoring of the Pre-Hire and Return Condition Report
- To identify potential contract hire, spot hire clients to maximise business opportunities.
- Identify personal training and development needs to keep abreast of current legislation in the Rental / Commercial Vehicle Market
- Liaise with Rental Manager to achieve necessary vehicle levels to maximise business opportunities.
- To liaise with internal departments where appropriate.
- Any other reasonable duty as requested by Senior Management
Qualifications
- Commercial vehicle Hire experience preferable.
- Demonstrate strong communications skills.
- Exhibit practical knowledge of computerised systems.
- Be a strong team player who is motivated by variety and responsibility.
- Full UK Driving Licence
Additional Information
- 22 days holidays + Bank Holidays
- Working Mon-Fri 0830 – 1700
- Life assurance
- Health Insurance after 12 months
- Pension Scheme
- Competitive Salary based on experience
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