Project Manager-Fixed Voice Telecommunications

Job Title: Project Manager-Fixed Voice Telecommunications

Location: Hybrid (on client sites, working from home and office-based when required).

Schedule: Flexible approach to working hours (involves out of hours working)

Responsible to: Head of Projects

Responsible for: Client Relationship Management, Supervisory Responsibilities, and Project Planning, Execution & Closure.

Role Responsibilities

The primary responsibilities of this role encompass project planning, execution and closure, client relationship management, and team leadership.

Project Management

• Proven project management experience within Fixed Voice telecommunications environments.
• Lead the delivery of projects for our tier 1 telecommunications client; ensuring successful execution against agreed scope, schedule, budget, and quality targets.
• Manage and coordinate technical resources, leading teams of experienced engineers and specialists.
• Maintain strong focus on delivery, risk management, and stakeholder engagement.
• Provide regular reporting and updates to the Projects Lead and TXO Senior Management.
• Chair and manage weekly project progress meetings.
• Collaborate across TXO and client teams to drive efficient project delivery.
• Working knowledge of telecommunications tools, processes, and governance frameworks is advantageous.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.

Technical Knowledge

Strong understanding of Fixed Voice platforms and experience working with TDM technologies and vendors, including:

• Ribbon (DMS100, Streamwide Voicemail)
• Telent (System X)
• Nokia (DX220)
• Streamwide
• ECT Intelligent Routing Platform

Favourable experience includes:

• Alarm management platforms: Netcool and Previsor
• TDM transmission systems, including GPT, Nokia, Marconi, Nortel, and ECI
• Data networks supporting Fixed Voice Next Generation services
• Legacy access cable networks

Project Planning

• Identify stakeholders and understand their requirements and expectations.
• Define project scope, objectives, deliverables, and success criteria.
• Develop detailed project schedules and delivery plans.
• Determine resource requirements and establish resource plans.
• Prepare budgets and financial forecasts.
• Produce RAMS and Construction Phase Plans where required.
• Develop quality, communications, procurement, and risk management plans.
• Identify risks and contingency actions.
• Assemble project teams and establish governance arrangements.
• Attend client meetings and site surveys as required.

Project Execution

• Deliver project plans and manage implementation activities.
• Monitor and control timelines, budgets, and resource allocation.
• Identify, assess, and mitigate project risks and issues.
• Ensure compliance with quality standards and project governance.
• Manage procurement activities and supplier performance.
• Control changes to scope, deliverables, and resource requirements.
• Produce and present project status reports.
• Provide leadership, direction, and support to project teams.

Project Closure

• Ensure all completion and acceptance criteria are achieved.
• Obtain stakeholder sign-off for final deliverables.
• Present final project, financial, and budget reports.
• Complete documentation handover and knowledge transfer activities.
• Release project resources and close contracts where applicable.
• Conduct post-project reviews and capture lessons learned.
• Evaluate outcomes against agreed objectives.

About You

• Demonstrable experience delivering projects within Fixed Voice Telecoms environments.
• Strong commercial awareness, including experience negotiating, administering, and managing large, complex projects.
• Experience operating within regulated environments, with a sound understanding of project governance, reporting, and compliance requirements.
• Proven ability to deliver disaggregated projects involving multiple interfaces and stakeholders.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships at all levels.
• Experience defining project scope, business objectives, requirements, and stakeholder deliverables.
• Previous line management or team leadership experience, with the ability to lead multidisciplinary teams.
• Strong health and safety focus, with excellent attention to detail and a zero-tolerance approach to non-compliance.
• Results-driven, organised, and capable of managing competing priorities in a fast-paced environment.

Education/Qualifications required

• MSP, Prince2 / APM / PMP qualified – favourable

Rewards

• Competitive base salary
• Pension & Life insurance
• 25 days Annual Leave + Bank Holidays
• Festive Saving Scheme
• EAP (Employees Assistance Programme)
• Free Parking
• Social Events

…