Purpose of the Role
The UK Technical Manager – MEWPs is responsible for the technical integrity, safety, and performance of Sinoboom Mobile Elevating Work Platforms across the UK. Based in Derby, this role combines CAP-level technical competence, LOLER examination duties, and leadership of technical standards, training, and after-sales support for Sinoboom UK.
Key Responsibilities
Technical Leadership & Support
- Act as Sinoboom UK’s primary technical authority for MEWPs.
- Provide advanced diagnostic and fault-finding support to Sinoboom engineers, dealers, and key customers.
- Ensure all work on Sinoboom MEWPs meets OEM specifications, UK legislation, and industry best practice.
LOLER Examinations & Compliance
- Undertake thorough examinations of MEWPs in accordance with LOLER and PUWER.
- Produce accurate, compliant reports of thorough examination and clearly identify and communicate any defects.
- Advise internal teams and customers on remedial actions and safe continued use, where appropriate.
- Maintain robust records and systems to demonstrate full statutory compliance for Sinoboom UK.
CAP Competence & Safety
- Apply CAP expertise to ensure Sinoboom MEWPs are inspected, maintained, and modified safely and correctly.
- Promote a strong safety and compliance culture across Sinoboom UK and its partners.
- Support investigations and root-cause analysis of technical and safety-related incidents.
After-Sales & Customer Support
- Provide on-site technical support for complex issues, repeated failures, and critical warranty cases.
- Support the Sinoboom UK sales team with technical input for demonstrations, commissioning, and key account visits.
- Assist with warranty claim validation and provide feedback to refine Sinoboom’s warranty and service policies.
Product & Process Improvement
- Feed UK field experience and recurring technical issues back to Sinoboom BV and the wider technical team.
- Support new product introduction in the UK from a technical and compliance perspective.
- Help develop and improve service processes, inspection checklists, and maintenance schedules for Sinoboom MEWPs.
Experience & Qualifications
- Significant experience in the MEWP sector (rental, manufacturer, or dealer), typically 5+ years in a senior engineer/technical role.
- CAP qualified (Competent Assessed Person) – MEWP.
- Fully competent and authorised to undertake LOLER thorough examinations on MEWPs.
- Strong knowledge of MEWP electrical, hydraulic, and mechanical systems.
- In-depth understanding of UK legislation and standards relevant to MEWPs (LOLER, PUWER, Working at Height, EN280 / EN280-1, etc.).
- Proficient with diagnostic tools, service software, and IT systems (e.g. MS Office, service ticketing systems).
- Full UK driving licence.
Key Attributes
- Strong safety-first mindset and unwavering commitment to compliance.
- Excellent analytical and problem-solving skills.
- Clear, confident communicator, able to explain complex technical issues to diverse audiences.
- Customer-focused, with the ability to build strong, long-term relationships.
- Self-motivated and organised, able to manage workload and priorities independently.
- Willing and able to travel regularly across the UK and occasionally to Europe (e.g. Sinoboom BV in the Netherlands) for training and technical collaboration.
About Sinoboom BV,
Sinoboom BV is the European subsidiary of Hunan Sinoboom Intelligent Equipment Co Ltd (HSIE). SInoboom is a manufacturer of a wide range of aerial work platforms. As its European headquarters, Sinoboom BV is responsible for all distribution and service of Sinoboom products in Europe. Sinoboom is a fast-growing, international company with branches worldwide.
At Sinoboom BV, we believe that diversity, equity, and inclusion are essential for a thriving workplace and a better world. We are committed to creating a culture where everyone feels valued, respected, and included regardless of their background, identity, or experience.
We recognize that a diverse workforce brings different perspectives and ideas, which leads to more innovation and creativity. We strive to create an environment where all employees can thrive and reach their full potential.
We are committed to promoting equity by providing equal opportunities for all employees, regardless of their race, gender, sexual orientation, religion, disability, or any other characteristic. We are dedicated to eliminating bias and discrimination in all forms and at all levels of our organization.
We value and celebrate the differences that make us unique, and we believe that inclusion means actively welcoming and valuing everyone’s contributions. We will continue to foster an inclusive culture by listening to and learning from diverse perspectives, and by promoting open communication and respectful dialogue.
We are committed to creating a workplace that is safe, inclusive, and welcoming for all, and we will continue to prioritize diversity, equity, and inclusion in all aspects of our business.
If you have any questions, you can also email hr@sinoboom.eu
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