Membership Delivery Manager
Location: Solihull (Hybrid – minimum 2 days per week in office)
Hours: 37 hours per week
Salary: £45,000 – £50,000 + bonus + benefits
About Us
At Energy & Utility Skills Group, our work matters.
Across energy, water, and waste, the UK faces a defining decade for workforce capability. We exist to ensure industry has the skilled, safe, and future-ready people it needs to deliver essential services.
Working with over 70 members and partners, we operate at the intersection of industry, government, and training providers—supporting a sector that powers homes, businesses, and communities across the UK.
This is a period of ambition and growth, as we continue to strengthen our impact, modernise how we operate, and raise expectations of delivery and performance. Find out more here
The Role
We are looking for a Membership Delivery Manager to lead the operational delivery of membership services, network groups, and partnership activity across the organisation.
Reporting to the Director of Membership & Strategic Engagement, you will ensure membership activity is delivered efficiently, consistently, and to a high standard—supporting engagement, retention, and organisational impact.
This role plays a key part in coordinating major initiatives such as the Energy & Utilities Skills Partnership (EUSP), National Skills Academy forums, and the Energy & Utilities Careers & Jobs platform (EUCJ).
Key Responsibilities
- Manage the end-to-end delivery of membership services, including onboarding, renewals, invoicing, and record management
- Oversee delivery and performance of the Energy & Utilities Careers & Jobs (EUCJ) platform, ensuring engagement and KPI achievement
- Coordinate membership and network activity across energy, gas, power, water, and waste sectors
- Ensure governance, forums, and membership outputs are delivered to a consistently high and professional standard
- Build and maintain strong relationships with member organisations and strategic partners
- Act as a central coordination point to support membership retention and growth
- Maintain accurate CRM records (e.g. Microsoft Dynamics) and produce insight-led reporting to support decision-making
About You
You will be a highly organised and proactive professional, able to coordinate complex activity and build strong stakeholder relationships.
You will bring:
- Experience in a membership organisation, trade body, or stakeholder-focused environment
- Strong experience coordinating meetings, forums, or governance activity
- Excellent communication and relationship-building skills
- Ability to manage competing priorities and deliver to a high standard
- Strong IT skills (Microsoft Office essential)
Desirable:
- Experience with CRM systems (e.g. Microsoft Dynamics)
- Experience within energy, utilities, or a similar sector
Why Join Us?
- Be part of a purpose-driven organisation shaping the UK’s future workforce
- Work with leading employers across critical infrastructure sectors
- Competitive benefits including pension, bonus scheme, and wellbeing initiatives
- Opportunities for development and progression within a growing organisation
How to apply:
If this sounds like a role that you are well suited to, we would be delighted to receive your application. To apply, please send a copy of your CV and covering letter to HR@euskills.co.uk. Alternatively, if you have any questions, please contact our HR team.
Closing date: 13 July 2026 (we reserve the right to close earlier than the stated date)
Interviews: Tuesday 21st July 2026 (In person at our offices in Solihull)
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