Sales Team Leader – Call Centre Operations
Altrincham (Full-Time, Office-Based)
Very Competitive Salary + Excellent Benefits
We’re partnering with a growing and ambitious business in Altrincham to recruit an experienced Sales Team Leader to support and drive a team of 20 high-performing, call centre-based Sales Executives.
This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about coaching, developing people, and delivering results.
The Role
As Sales Team Leader, you’ll play a key role in the day-to-day management of a busy call centre operation, ensuring targets are met while maintaining a positive and motivating team culture.
Key responsibilities include:
- Leading, coaching, and developing a team of sales advisors
- Driving sales performance against KPIs and revenue targets
- Monitoring call quality, conversion rates, and team productivity
- Supporting the implementation of effective sales strategies and process improvements
- Conducting regular 1-2-1s, performance reviews, and training sessions
- Creating a high-energy, positive, and accountable team environment
What We’re Looking For
- Experience leading or supervising a sales team within a call centre environment
- Strong track record of hitting targets and improving team performance
- Hands-on leadership style with a passion for coaching and development
- Data-driven mindset with the ability to analyse and act on performance metrics
- Excellent communication and motivational skills
What’s on Offer
- Very competitive basic salary
- Attractive bonus/incentive structure
- Excellent benefits package
- Clear progression opportunities within a growing business
- Supportive and ambitious working environment
If you’re a driven Sales Team Leader ready for your next challenge in a thriving business, we’d love to hear from you.
Apply now or get in touch for a confidential conversation.
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