Operations Assistant – Fulfilment

Company: Direct Soccer
Apply for the Operations Assistant – Fulfilment
Location: Dundee
Job Description:

Who We Are

Founded in 1997 by Joyce and Bryce Gibson, Direct Soccer is the UK’s leading specialist in custom football teamwear. A family-owned business, we support grassroots clubs across the country with the fastest fulfilment in the industry. We’re proud to be the number one UK partner for adidas, Mitre, and Joma, and in the top-tier for Nike.

We’re a fast-growing SME known for embracing bold ideas and using technology to work smarter. From our AI-driven inventory planning to Scotland’s first AutoStore robotic warehouse, we continually invest in innovative solutions that make us more efficient, scalable, and future-ready.

Our bespoke website is the most advanced in the teamwear industry, enabling full kit customisation online without customer service involvement. We’re exploring new AI applications across our operations, giving you exposure to cutting-edge tools and strategic innovation initiatives.

Our commitment to innovation has been widely recognised. At the Courier Business Awards 2025, we were shortlisted in several categories, including Innovation & Technology, and proudly won Medium to Large Business and Overall Business of the Year.

Our culture is down-to-earth and hard-working, shaped by multigenerational family leadership who lead by example. You’ll be trusted, challenged, and given genuine ownership from day one.

 

What You’ll Be Doing

As a Warehouse Team Member, you will play a key role in ensuring customer orders are completed accurately, efficiently, and on time. Your responsibilities will include:

  • Accurately picking and packing customer orders.
  • Preparing orders for dispatch.
  • Operating our automated picking system.
  • Picking orders for customisation.
  • Receiving deliveries.
  • Process goods in.
  • Maintaining organised workspaces and order accuracy.

 

Who We’re Looking For

We’re seeking motivated individuals who take pride in their work and have a positive, can-do attitude. The ideal candidate will have: 

 

  • Excellent attention to detail and a commitment to quality. 
  • Strong hand-eye coordination and accuracy. 
  • Strong communication skills and a team-oriented mindset. 
  • The confidence to work independently when required. 
  • A customer-focused approach, understanding the importance of delivering products exactly as ordered. 
  • A willingness to learn new skills and develop within the role.

 

Previous experience in warehouse operations, fulfilment, retail, or production is beneficial but not essential as full training will be provided.

The Benefits of Working at Direct Soccer

  • Join a collaborative, fast-paced environment where your ideas are valued.
  • Work for a company that values trust, boldness, simplicity, and innovation.
  • Opportunities to grow and develop your skills.
  • Play a role in helping grassroots sports teams across the UK.

Equal Opportunity Statement

Direct Soccer is committed to diversity and inclusivity in the workplace.

Posted: July 1st, 2026