About Us
DaVita UK delivers life-saving kidney care to over 2,200 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you’re joining a winning team with Community First, Company Second culture
We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments
Role Overview
We are looking for a People Services Advisor to join our London Head Office in Colliers Wood.
As the People Services Advisor, you’ll support teammates and leaders throughout their employment lifecycle at DaVita UK. You’ll be joining a busy People Services team and report to the Director of People Services.
Key Responsibilities
Being a People Service Advisors in DaVita UK will be a wide-ranging role. The kind of things you can expect to be doing are:
- Create meaningful working relationship with teammates and line managers at all levels of the organisation
- Build credibility by providing professional, timely advice and support to line managers on variety of people related queries
- Manage sickness absence reporting, including analysis of data to identify trends and come up with suggestions for continuous improvement
- Investigations, disciplinary or grievance meetings
- Ensure Parental Leave and flexible working requests are dealt with
- Work closely with the People Services Administrator and Recruitment Manager to ensure new starters are onboarded successfully
- Actively contribute to the delivery of the Corporate Engagement Action strategy
- Conduct exit interview with any leavers, identify trends and feedback to the business to help facilitate increased retention.
- Delivery of relevant HR training
- Generate monthly reports of all People Services data and KPIs
- Accurately maintain the People Services HRIS – Workday and ADP
Skills & Experience
- At least 5-10 years previous experience in a similar role providing generalist HR support
- Experience in a multi-site organisation such healthcare, retail or logistics would be advantageous
- HRIS experience with ADP and Workday preferred
- Personable, friendly demeanour to be able to build rapport with teammates quickly
- Exceptional organisational skills with demonstrable experience of managing multiple priorities effectively
- Confident communication skills across all mediums, phone, email, video call and face to face
- Analytical skills to understand data and use it to inform recommendations and decisions
- Proficiency in MS Excel and comfortable manipulated large data sets
- Creative, open to new ideas and a solution focused approach to problem solving
- Level 5 CIPD is strongly preferred
- Live, uphold and model DaVita’s core values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun
Working Conditions
- Office-based role.
- Occasional travel may be required to support training sessions at other company locations.
What can you expect when you join?
- Competitive Salary
- 27 days annual leave plus 8 Bank holidays.
- Company Pension Scheme.
- Life cover equivalent to 3 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Electric car scheme
- Cycle to work scheme
- Blue Light Scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- End of Year Voucher
- 24/7 Employee Assistance Program and access to a mental wellbeing
- An exciting, collaborative and driven multinational environment.
- A “community first, company second” culture based on Core Values that really matter.
- To live our mission: To be the Provider, Partner, and Employer of Choice.
- Dedication: above all, to caring for our patients and teammates
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