Bela Recruitment is hiring a Customer Service Representative (Order Processing) to work in Dungannon, Tyrone, Northern Ireland.
The Company
A brilliant local employer and supportive team. You will be processing sales orders from 3-4 key accounts daily.
All business-to-business interactions, where this customers staff will be calling or emailing you to place an order. No Cold Calling! Training provided & career progression opportunities.
Immediate Interviews & Start Date available
Responsibilities
- Answering calls and emails from a key accounts.
- Support customers with general enquiries around stock availability, lead times for delivery, and invoice queries.
- Process sales orders onto the IT system and help customers use the online portal for ordering.
- Create pick notes for warehouse staff to build orders, report on account activity, conduct stock adjustments on systems, and process exchanges.
- Ensure all customer service agreements are being followed to ensure excellent service.
- Ensure contract service level agreements are being met & support internal departments meet deadlines.
Requirements
- You need previous, Office based, Customer Service experience, ideally processing sales orders & providing great customer service to business clients.
- Ideally used to working in a fast paced, high-volume environment daily.
- Informative, friendly and supportive attitude.
- Ability to prioritise and manage your daily workload and strong attention to detail.
- Working knowledge of Word & Excel and willing to learn the in-house IT system.
- GCSEs (minimum of 4 at grade C or above, including Maths and English) or equivalent qualifications or experience.
- Good knowledge of Microsoft Office, Word – Excel.
Rewards
Salary between £26000 – £27,000 + annual salary increases.
Working for a fantastic local employer in stunning offices.
Option of 1 day hybrid and option of early finish Fridays.
Company events.
Health & Wellbeing programs.
On the job training, support & development.
Company branded clothing provided.
Pension.
Paid Holidays including set closures – all Christmas & New Year closed.
Onsite Parking.
Career progression opportunities.
Immedidate interviews and start date available! Call asap for more information.
How to Apply
Click on Apply button & send your cv to Jason Corr at Bela Recruitment, or you can contact me at .
All applications will be strictly confidential and no cv’s will be sent to any employer without your permission.
Tags – Customer Service, Office Administrator, Aftercare, Account Coordinator, Sales Support, Order Processor, Sales Administrator. Administrator. Dungannon, Armagh, Cookstown, Portadown, Moy, Coalisland, Ballygawley, Donaghmore
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