Asset and Investigation Controller

Company: Flogas Britain
Apply for the Asset and Investigation Controller
Location: Syston
Job Description:

Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers.

How you’ll power our business as an Asset Controller

As an Asset Controller, you will play a key role in ensuring the effective management and control of the company’s LPG cylinders, tanks, and associated assets. You will be responsible for safeguarding these assets by leading and supporting investigations into loss, misuse, or unauthorised handling, helping to protect and recover company property.

This role is integral to improving asset visibility and control as the business continues to grow, ensuring we remain commercially efficient while maintaining a proactive and robust investigations function. This is a hybrid position, combining office, remote, and site-based work. Regular travel to Flogas sites, customer premises, waste facilities, and other locations is an essential part of the role, often at short notice.

You will also work closely with customers and sales teams, supporting strong relationship management, customer engagement, and commercial outcomes through effective asset management.

We are looking for someone who is highly flexible and adaptable, able to respond to changing priorities and ensure key objectives are consistently achieved.

Key Responsibilities

Ensuring that the LPG cylinders, tanks and other assets of the company are controlled effectively, and owning the end-to-end control of Flogas company assets, whilst they are under the control of:

Customers:

  • Monitor cylinder turn, allocations; draw vs volume growth, etc. by customer and sector.
  • Liaise with sales teams and/or customers directly to ensure good management, including annual reviews with large distributors & national accounts. Proactively build and maintain customer relationships, supporting sales teams with engagement and account growth.

Flogas sites: As for customers, above. Review with Site Managers through regular site visits.

Waste Industry/ex-customers:

  • Support, advise and monitor Operations in the timely retrieval of Flogas cylinders from the waste stream and from ex-customers.
  • Liaise and cooperate with waste management industry representatives to resolve issues relating to Flogas cylinders.

Unauthorised users:

  • Liaise and cooperate with UKLPG, waste industry, police, legal representatives, fire brigade, port authorities and other agencies regarding the unauthorised handling, filling, use, disposal/scrapping, or export of Flogas cylinders. This may include gathering and collation of evidence on the above.

  • Investigations (in support of the Legal function):
  • Lead, manage and support company investigations relating to the loss, theft, misuse or unauthorised handling of Flogas assets, working under and in support of the Legal function.
  • Gather, collate and preserve evidence to an appropriate standard for use in legal, regulatory or enforcement proceedings.
  • Attend sites, customer premises and third-party locations as required to carry out investigations, frequently on an irregular and short-notice basis.

What we’ll need from you

  • Experience of working within a professional customer focused environment, with a strong emphasis on customer engagement and relationship management
  • High level of IT literacy, in particular Microsoft Excel, Office
  • Previous experience of working in an asset management / Audit / investigations role would be advantageous
  • Experience of conducting investigations and gathering/handling evidence would be advantageous.
  • Ability to work autonomously
  • Committed, persuasive and personable with fluent written and verbal communication skills.
  • Willing to learn new skills and accept new challenges
  • Willingness and ability to undertake irregular site-based travel at short notice as an essential part of the role.
  • A full UK driving licence.

What you’ll get from us

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.

  • Discretionary Bonus
  • Enhanced Pension Scheme
  • Life Assurance
  • EAP (Employee Assistant Plan)
  • Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
  • Extensive discounts from loved brands and major retailers
  • 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
  • Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.

Posted: July 1st, 2026