About the Company
Location: London
Positions: 6 Months FTC (Extendable based on Project & Performance)
About the Ro
leWe are looking for a ServiceNow ITSM Designer to support the design and optimization of IT service management processes. The role involves working with business and technical teams to create scalable and efficient workflows within ServiceNo
w.Responsibilit
- iesDesign ITSM workflows (Incident, Problem, Change, Request) in Service
- NowGather requirements and translate them into functional desi
- gnsCreate process flows, documentation, and solution design artifa
- ctsCollaborate with developers for implementation and enhanceme
- ntsIdentify opportunities to improve process efficie
ncyQualificat
ionsExperience with ServiceNow ITSM mod
ulesRequired S
- killsStrong understanding of ITIL proc
- essesExperience in workflow/process d
- esignGood communication and stakeholder management s
killsPreferred
Skills(No preferred skills l
isted)Pay range and compensation
package(No pay range or compensation details
listed)Equal Opportunity S
tatement(Include a statement on commitment to diversity and inclu
sivity.)…
