Food And Beverage Operations Manager

The Role:

• Provide operational leadership across multiple premium hospitality venues
• Drive consistency in standards, service delivery and guest experience
• Review and improve operational processes and ways of working
• Support, mentor and develop senior management teams
• Build strong relationships across all departments
• Ensure labour, productivity and commercial performance are effectively managed
• Work closely with people teams on team development, structure and performance
• Create a culture of accountability, engagement and high standards
• Identify opportunities to improve efficiency and operational effectiveness
• Play a key role in future growth plans and upcoming projects
• Spend the majority of time within the venues, supporting teams and leading from the front

The Person:

• Proven multi-site hospitality experience within a premium environment
• Background in restaurants, luxury hospitality, hotels, private members clubs or high-end experiential venues
• Strong leadership skills with the ability to influence and inspire teams
• Commercially astute with a solid understanding of operational performance
• Comfortable managing senior stakeholders and department heads
• Strong people focus with experience building culture and developing talent
• Able to challenge the status quo and implement positive change
• Hands-on, visible and naturally collaborative in their approach
• Flexible in working patterns and understands the demands of a seven-day hospitality operation

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