Company Description
At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways.
We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media.
Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands.
Digitas. Experience the power of connection.
Our Commitment
Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
Overview
We are hiring a CRM Executive to join our collaborative Digitas team, working on one of our most exciting global automotive clients. This is a fantastic opportunity to shape how brands connect with their audiences through multi-channel CRM campaigns that are purposeful and impactful. You’ll be at the centre of delivery – bringing campaigns to life with precision, curiosity, and care. If you’re passionate about digital marketing and love working across teams to make great work happen, we’d love to hear from you.
What you’ll be doing:
- Own the briefing and delivery of CRM campaigns across a portfolio of brands, ensuring timely and high-quality execution.
- Act as a key point of contact for clients, building trust through clear and consistent communication.
- Manage workflows and campaign delivery through project management tools, maintaining accurate and up-to-date records.
- Prepare weekly status updates and lead progress meetings, keeping all stakeholders aligned.
- Collaborate with cross-functional teams across the UK, Italy, and India to deliver integrated, multi-channel responses.
- Support quality assurance processes, ensuring all CRM outputs meet agreed standards.
- Identify opportunities to improve processes, enhance campaign performance, and keep pace with industry developments.
Skills we’re looking for:
- Experience managing multiple projects and prioritising effectively to meet evolving client needs.
- Clear and confident communication skills, with the ability to build strong working relationships.
- Interest in CRM and digital marketing, with an eagerness to continue learning and developing.
- Proactive and solutions-focused mindset, with a drive to add value beyond core responsibilities.
- Strong organisational skills with attention to detail across campaign delivery.
- Ability to collaborate across diverse teams and disciplines in a global environment.
- Curiosity and openness to new ideas, tools, and ways of working.
Additional Information
Digitas offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:
Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
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