Overview
We’re looking for an Enterprise Applications Testing & Data Quality Lead to oversee the quality, reliability and trustworthiness of core business applications and data – including the safe rollout of new applications, enhancements and agentic AI capabilities – to enable the business to scale and innovate without compromising compliance, stakeholder satisfaction or change delivery timelines. This role owns the end‑to‑end quality, testing and assurance framework covering RSM’s internal core business applications and incorporating the integration of data and embedded AI/agentic functionality. The role enables innovation and automation at pace while protecting the organisation from data quality, system failure and AI‑related risks, accelerating speed‑to‑value while embedding best practices, governance and reusable assets.
Responsibilities
Define and coordinate a multi‑domain plan to achieve quality standards referencing variations between functional areas and core business applications.
Establish and maintain data quality rules, metrics and thresholds aligned to critical business processes and decision making.
Ensure effective governance of master and reference data across core business applications.
Improve critical data domains’ completeness, accuracy and timeliness to agreed thresholds by incorporating automated monitoring and issue triage.
Re‑introduce the Data Steward network with clear RACI for critical domains and reduce reliance on manual data cleansing by driving quality improvements upstream.
Implement and evidence system and data audits with predefined criteria based on known or potential risks.
Define, own and drive the core business application testing and quality strategy covering data flows between core business applications and downstream systems and reporting; core business and bespoke applications; automation & orchestration performance and testing.
Raise test coverage and defect rate performance for core business applications (core and AI‑enabled), aligned to risk‑based testing and leveraging existing RSM technology frameworks as a minimum standard.
Establish testing standards, policies, frameworks and best practices, aligned to enterprise architecture and delivery methods; govern quality to ensure a consistent standard.
Coordinate the satisfactory completion of technology‑based testing via the offshore team.
Set testing playbooks for BAU and project teams to set best practice, embed controls to protect the integrity of operational reporting, analytics and dashboards, and work closely with compliance and governance teams to align testing with controls.
Ensure robust testing across functional, regression, integration and end‑to‑end scenarios: APIs, orchestrations and other scheduled or event‑driven architectures, SaaS and legacy platforms.
Work with transformation and technology teams to support platform owners with the introduction of agentic AI features and ensure that relevant internal governance processes are adhered to.
Coordinate the adoption of policies, evaluation routines and test scenarios, automate system and functional testing where practical and possible, accurately model and measure business value, define risk‑based test strategies and adopt shift‑left automation.
Manage M&A data integration, working with platform owners to deliver a repeatable data integration & cleansing playbook (mapping, data lineage, quality rules, reconciliations), consolidating operating procedures for all platforms into a single tool that adopts consistent standards.
Qualifications
- Demonstrable leadership of enterprise data quality/governance and application QA across multi‑team environments.
- Hands‑on experience rolling out AI/ML or agentic AI features with safety/guardrail frameworks.
- Data quality/profiling, lineage/metadata, test automation expertise.
- Strong stakeholder management and business value framing of quality.
Diversity & Inclusion
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client’s needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a culture that embraces difference and strengthens inclusion.
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