Shop Manager

We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers.

Responsibilities

• Oversee daily takeaway operations, ensuring timely and efficient food production and delivery.
• Supervise and motivate team members, including cooks, servers, and support staff.
• Ensure all food preparation and cooking meet established quality standards and food safety regulations.
• Manage stock levels, order supplies, and ensure proper storage of ingredients.
• Maintain cleanliness and organisation within the kitchen and service areas.
• Implement training programmes for staff to uphold service standards and health & safety protocols.
• Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction.
• Monitor staff performance and provide coaching or disciplinary actions as necessary.
• Assist in menu planning and development to optimise sales opportunities.

Skills

• Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment.
• Supervising experience with strong team management capabilities.
• Knowledge of food safety standards and procedures.
• Excellent leadership skills with the ability to motivate a team under pressure.
• Strong organisational skills with attention to detail in food production and service processes.Good communication skills to liaise effectively with staff and customers.
• Experience in hospitality or hotel settings is advantageous.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Previous experience in serving or barista roles is beneficial but not essential.

We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

Experience: Not requiredEmployment: Full-timeSalary: £33,500 – £34,500 yearly

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