Senior Consultant & Manager – AI in Customer Service

Company: Baringa
Apply for the Senior Consultant & Manager – AI in Customer Service
Location: London
Job Description:

Baringa is seeking an experienced Senior Consultant or Manager in Greater London to lead customer transformation initiatives, leveraging AI to enhance service delivery. The successful candidate will engage closely with clients and design operational changes that drive efficiency and improve customer outcomes.

This position requires strong expertise in customer operations and the application of AI, overseeing workstreams, coaching junior members, and actively supporting business growth.

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Posted: July 1st, 2026