About us
The Chartered Institute of Housing (CIH) are the professional body inspiring, equipping and supporting housing professionals to create a future in which everyone has a place to call home.
About you
If you’re looking for a varied and rewarding role where you can make a real difference, we have an exciting opportunity for you to join our member engagement team and support our work across the North of England.
In this role, you will:
- Drive membership retention and growth across the North, contributing to CIH’s strategic objectives.
- Build and maintain strong relationships with housing organisations and sector partners, ensuring CIH’s products and services are well understood and aligned to the needs of the sector.
- Work closely with member groups and networks to identify opportunities to enhance our offer, including local events, webinars and other engagement activities.
- Act as a trusted point of contact for members across the North of England, sharing information, gathering feedback and championing member interests within CIH.
- Collaborate with other CIH departments to grow our offer, constantly driving high standards of customer service.
You’ll be a confident communicator who enjoys building strong relationships and delivering outstanding service. Highly organised and proactive with a positive, solutions‑focused approach, you’ll thrive in a collaborative and flexible team environment and be passionate about supporting the housing sector.
CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.
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