Scheme Manager

Scheme Manager

Location: Lydon Court, 2325 Coventry Road, Sheldon, Birmingham, West Midlands, B26 3PG

Ref: 21979

Employment type: Full-Time

Working pattern: 2 days a week – 5-hour shifts

Salary: £7,800 – £8,800 per annum

Contract: Permanent

Closing date: 09/07/2026

Key Responsibilities

• Build and maintain positive relationships with residents, acting as the primary point of contact for all scheme communications and wellbeing needs.
• Conduct weekly wellbeing calls and settling‑in visits, ensuring residents feel supported and well‑informed from day one.
• Carry out and accurately record weekly compliance checks, including Fire Risk and Fire Safety, ensuring all actions are completed on time and to a high standard.
• Manage all Health & Safety requirements across the scheme, ensuring full regulatory and contractual compliance at all times.
• Oversee planned and unplanned programmes of work, holding contractors to specification and ensuring value for money is delivered.
• Lead on contract management, including regular estate inspections, breach escalation, and working with the procurement team to develop and manage tenders.
• Monitor scheme budgets throughout the financial year, ensuring capital expenditure is delivered on time and within agreed budget levels.
• Respond to resident complaints and lease breaches professionally and support the assignment and purchase process for new occupants.
• Represent R&R and Midland Heart at internal and external meetings, taking accurate minutes and maintaining strong relationships with key stakeholders.
• Provide day‑to‑day supervision of a part‑time Administrator, alongside cover for absent Scheme Managers when required.

Benefits

• Competitive salary and discretionary bonuses.
• 10 days holiday plus national holidays.
• Professional attire provided.
• Pension scheme.
• Employee Assistance Program (EAP) support.

Please note: Candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

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