Job Introduction
Handelsbanken is a relationship bank built on trust, long‑term thinking and local decision‑making. We provide bespoke banking and wealth management services to personal and corporate customers. Our decentralised model means decisions are made close to the customer in our branches. The central Functions teams support the branch network with expertise, governance, and infrastructure enabling branches to serve customers effectively and sustainably. Handelsbanken is recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers, and is consistently ranked highly for customer satisfaction and relationship banking. Our culture is values‑led, shaped by trust, respect, and long‑term thinking. We empower our people to use their expertise, make confident decisions, and build long‑term careers. We look for people who share our long‑term vision, want to grow, and want to make a meaningful impact in their local community and with the Bank.
The opportunity
The role of Supply Chain Manager – Facilities Management is part of the Procurement and Supplier Management team, responsible for oversight of suppliers of both IT and non‑IT goods and services. The role reports to the Senior Supply Chain Manager and is predominantly responsible for leading strategic procurement projects across a variety of categories, predominately Facilities Management (hard and soft FM, and FM‑related ESG services).
Key responsibilities
- Develop and implement sourcing and category strategies for key spend areas, working collaboratively with business stakeholders to deliver quick wins and longer‑term strategic reviews and initiatives.
- Be responsible for working closely with assigned UK departments to define requirements, assist with identifying vendors, lead the RFX process and evaluations, negotiations, etc.
- Provide market insights into the sourcing process on projects within categories of expertise.
- Perform due diligence reviews to ensure compliance with corporate and regulatory requirements.
- Negotiate with external service providers/suppliers to deliver the best service and a value proposition.
- Record supply agreements on the Handelsbanken global contracts database.
- Provide training, as appropriate, to partnered customer functions on procurement & supplier management framework, policies, standards, processes, procedures and alignment with global procurement processes.
- Keep up to date with procurement industry changes.
- Assist Legal Counsel in negotiating terms of services/supply agreements.
- Work collaboratively with suppliers and business stakeholders to identify opportunities for cost savings and process improvements across the bank.
- Report on third‑party risk and, where necessary, challenge operational requirements and supplier spend.
- Actively manage and monitor adherence to procurement & supplier management process, governance and policy.
- Drive continuous improvement in the service provided to the business and generate ideas and initiatives to stimulate an ongoing pipeline of enhancements.
- Conduct third‑party reviews on selected third parties to ensure business relationships are fostered and maintained.
- Manage supplier relationships and key performance indicators (KPIs); produce and deliver reports to senior management to track productivity, quality and efficiency.
- Operate in line with the Bank’s risk management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to the line manager.
What we’re looking for
- Extensive procurement, strategic sourcing and supplier management experience with particular expertise within facilities management and corporate travel.
- Understanding of good FM and business outsourcing disciplines.
- Proven track record of delivering sustainable cost savings, performance efficiencies and risk mitigation within the procurement lifecycle.
- Strong knowledge of procurement & supplier management best‑practice tools, processes and systems.
- Experience in change management.
- Ability to make sound commercial judgments.
- Excellent verbal communication skills, with experience presenting at C‑Level.
- Ability to understand complex problems and focus on the critical issues, providing solution recommendations.
- Experience in collating and analysing data.
- Self‑starter with the ability and willingness to work on own initiative and learn.
Desirable
- Education to a degree level with a CIPS‑related qualification or equivalent 5+ years of FM procurement experience.
- Strong knowledge of the end‑to‑end third‑party lifecycle within financial services and FCA, PRA & EBA regulations/guidelines on outsourcing.
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. Alongside brilliant colleagues, meaningful work, and a variety of benefits designed with your wellbeing in mind, we provide a flexible benefits package aimed at supporting you in your role.
Application next steps
Your journey with us begins once you have submitted your application. A Handelsbanken Talent Acquisition Partner will review your details and, if your experience aligns with our requirements, will contact you to arrange a phone conversation and possibly an interview. This advert will be live for a minimum of two weeks; the closing date may change depending on the number of responses received.
Equality & Diversity
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. We are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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