Tree Officer

As a Tree Officer, you’ll take the lead on managing LiveWest’s extensive tree stock, helping us balance safety, sustainability and biodiversity across our estates. You’ll work closely with residents, colleagues and specialist contractors to deliver a professional, compliant and customer‑focused tree management service.

Responsibilities

• Manage enquiries from residents, colleagues and stakeholders, ensuring accurate records on CRM and GIS systems.
• Specify, instruct and quality‑check tree works, managing arboricultural contractors and consultants.
• Oversee cyclical and reactive tree surveys to ensure legal compliance and effective risk management.
• Maintain and interrogate the GIS tree database to produce surveys, work schedules and mapping information.
• Carry out tree risk assessments using Quantified Tree Risk Assessment methodology and recommend appropriate actions.
• Identify opportunities for new tree planting, habitat creation and biodiversity projects across our estates.

Workplace & Logistics

• This is a full time role working 37 hours per week.
• Hybrid working is available for this role, working 2–3 days in the office depending on business need.
• Can be based anywhere in the South West, with travel across the South West.

Essential Skills, Experience, Knowledge And Qualifications

• Experience managing tree populations, carrying out surveys and specifying tree works, ideally within housing or local authority settings.
• Strong customer focus, with experience handling enquiries and maintaining accurate records on CRM and GIS systems.
• Proven experience managing contractors and consultants to deliver safe, high‑quality work.
• Demonstrable knowledge of tree management legislation, risk management and health and safety requirements.
• NQF Level 4 (or higher) qualification in Arboriculture, plus LANTRA Professional Tree Inspector and QTRA certification.
• Full UK driving licence and commitment to ongoing professional development.

Desirable Skills, Experience, Knowledge And Qualifications

• Working knowledge of tree management within a social housing context.
• IOSH Managing Safely or VALID risk assessment training.

Applicants must have the right to work in the UK for the full duration of this role without requiring a Certificate of Sponsorship.

Our Reward And Benefits

• Hybrid working with 2–3 days in the office.
• Generous annual leave: 26 days plus bank holidays, increasing to 30 days with length of service – option to purchase up to 5 extra days.
• Pension contributions: up to 9% employer contributions with a defined contribution scheme.
• Health benefits and perks: health care cash plan (up to £1,100 annually), virtual GP services, discounted gym memberships, retail discounts including a Blue Light Card.
• Learning and development: ongoing personal and professional growth opportunities.
• Family support: policies to help balance work and family life, including a new child payment.
• Wellbeing: mental health support, enhanced sick pay, wellness campaigns, free flu jabs.
• Smarter travel: Cycle to Work and Car Benefit schemes.
• Giving back: up to four paid volunteering days a year.

LiveWest is committed to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

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