Customer Insights Architect: Shape CX Strategy at Scale

HeliosX Group is seeking a Customer Insight Specialist to enhance customer experience insights. This role involves managing CX analytics, translating customer feedback into actionable strategies, and using AI to identify emerging trends. The ideal candidate will have at least 3 years of experience in customer insights within fast-paced environments, showing a proven ability to drive business impact.

Benefits include 25 days of annual leave, private health insurance, and a cycle-to-work scheme, among others.

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