Main area Community First Responder Team Leader Grade Band 4 Contract Permanent Hours Full time – 37.5 hours per week (Will include some evening and weekend working) Job ref 174-CFRTL-180626
Employer Yorkshire Ambulance Service NHS Trust Employer type NHS Site North/East Yorkshire Town Wakefield Salary £28,392 – £31,157 Per annum Salary period Yearly Closing 26/07/2026 23:59
Community First Responder Team Leader
Band 4
Job overview
We are looking for an experienced and enthusiastic individual to join our team. The Community Resilience Team (CRT) are responsible for the development of volunteer and community resources, including Community First Responders (CFRs), Co-responders and local community initiatives.
The post holder must have excellent communication, training and administration skills with an innate ability to engage a range of stakeholders both internal and external to the trust.
Through your work, more lives will be saved from pre-hospital cardiac arrest in the communities of Yorkshire.
Main duties of the job
The post holder will be accountable for Community First Responders, volunteer schemes and their contribution to safe service delivery of pre-hospital care in a defined geographical location. As a Team Leader within the Community Resilience Team, you will be responsible for first line supervision of volunteers and volunteer performance – the key areas of focus will include education, training and mentoring to ensure a safe, professional and progressive volunteering environment and team engagement – fostering effective communication within the team and wider Trust, promoting openness and inclusivity at all times, working in remote locations with an element of evening and weekend working.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits
- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
Detailed job description and main responsibilities
For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.
Person specification
Knowledge & education
- Hold a valid Teaching qualification, Award in education and training (AET) or equivalent
- Hold a FREC (First Response Emergency Care) Level 4 or above
Skills and abilities
- Experience of working, paid or unpaid, within the volunteer sector
- Demonstrates sensitivity to the needs of individuals and groups.
- Evidence of effective communication both verbal and written
Experience & work achievements
- Experience of delivering learning and/or education programmes
- Must hold a full, current UK/European driving licence
- Experience of developing, leading and supporting volunteer
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.
As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experience from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the ‘Disability Confident Scheme’.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.
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