Trainee Shop Manager

• Hours: 45 hours across 5 days per week.
• Pay: £32,648- £35,306 per annum.
• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

Are you an experienced team leader or supervisor in retail, hospitality or another customer‑focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you.

We are looking to recruit a trainee shop manager for our shop in Yardley. This is a permanent full‑time (45 hours per week) position with a variety of shifts, 5 days a week.

Training Program

• Initial training period working alongside an experienced shop manager, developing practical retail management skills.
• A period of running your shop with high support from your Area Manager.
• Approximately 3–6 months into training, you will take on full responsibility for your own shop (subject to performance review) while continuing to develop your management skills with support from your area manager.
• Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro, our approved training provider.
• Support with upskilling your Maths and English (if required).
• Completion of an independent end‑point assessment at the end of training.

This is an 18‑month training programme and upon successful completion you will be made a permanent employee.

What you will receive

• A starting salary of £32,648.16, with a potential increase to £35,306.88 after 6 months, depending on progress and achievement of KPIs.
• A Level 4 Retail Manager apprenticeship qualification.
• Paid time to complete your apprenticeship coursework.
• Great training and support.
• 30 days holiday each year.
• 15% staff discount to use in any of our shops.
• Free life assurance.
• Workplace pension.
• A staff benefits package including a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

Key responsibilities

• Be fully accountable for your shop and ensure customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
• Motivate and guide your team to be as successful and efficient as possible.
• Lead by example and get stuck in with the day‑to‑day tasks involved in running one of our busy shops.
• Control key costs including payroll, shrinkage and waste.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.
• Complete a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland) if hired for the advertised position; your employment is subject to satisfactory completion.

About you

• Has a friendly, positive, hardworking approach to work.
• Is a people person who finds it easy to get on with everyone and build strong working relationships with people.
• Is trustworthy and reliable – you will be an important part of a small team; customers and the team will rely on you to do your job to the best of your ability at all times.
• Is organised and able to remain calm in busy, high‑pressure situations.
• Ensures that all work set by our apprenticeship provider is completed on time and to the best of your ability.

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