Senior Customer Success Lead – Connect CCaaS

Company: Amazon
Apply for the Senior Customer Success Lead – Connect CCaaS
Location: London
Job Description:

Amazon is looking for a Senior Customer Success Specialist for Connect to drive adoption and optimize customer experience in the UK. This role involves managing relationships with strategic accounts, enabling their success through AWS solutions.

The ideal candidate has over 5 years of experience in technical programmes and customer engagement, particularly within contact centre technologies like Amazon Connect. Strong problem-solving skills and a passion for customer advocacy are essential.

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Posted: July 1st, 2026