Reward Manager – Reward Policy, Terms & Governance

Location: Windsor-Reading UK (travel as required).

What You’ll Be Doing:

Reward T&Cs Strategy

• Own and evolve the Global Reward T&Cs strategy including those held in contracts, policies and collective agreements.
• Monitor market practice and legislation, proactively managing risk and recommending change where appropriate.
• Act as the product owner for Centrica’s employment contract framework, ensuring the contractual arrangements are clearly documented, maintained and understood by the wider people team.
• Ensure our terms and contractual framework are aligned with business strategy and support the business to achieve its goals.

Cyclical Collective Programmes – Reward Lead

• Act as the Reward lead in pay negotiations and collective discussions with Trade Unions across a range of Reward related matters.
• Prepare Reward strategy, reward insights and proposals for negotiations and consultations.
• Partner closely with Industrial Relations, people teams and business teams, influencing and balancing risk to ensure pay deals align with our reward strategy and principles.

Reward Projects & Programmes (End-to-End)

• Lead large scale Reward initiatives from design through implementation, such as Annual Reward Review, pay negotiations, designing a new incentive plan, market insight analysis for a specialist area, or designing and implementing a new reward framework for a business or country.
• Define scope, manage dependencies, coordinate matrix teams and ensure delivery to time, quality and governance standards.

Governance & Decision Support

• Own and run Reward governance frameworks for T&Cs, produce clear business cases, risk assessments and recommendations for senior stakeholders and governance forums.

Expert Advice & Communication

• Act as the Reward subject matter expert on policies, contracts and collective terms.
• Advise People Partners and leaders on complex reward and T&Cs issues.
• Ensure clear documentation, guidance and communications for managers and employees.

Reward Business Partnering

• Act as a strategic reward business partner to a specific area of the business, providing expert advice and insight to People Directors and People Partners on all aspects of total reward.
• Translate business strategy and workforce priorities into tailored reward solutions, using data, market insight, and internal analytics to influence decision-making, ensure alignment to reward principles, and drive fair and consistent outcomes.

Team Leadership

• Provide leadership and direction to reward team members (direct and indirect), setting clear priorities, overseeing delivery, and ensuring high-quality outputs across all reward activities.
• Develop capability within the team through coaching, feedback, and knowledge sharing, fostering a culture of continuous improvement and high performance.

What We Are Looking For:

• Highly credible terms and conditions expert with experience of building productive relationships with TUs.
• Experience of leading engagement/negotiation with union reps successfully on complex people/reward related metrics.
• Experience of leading complex pay negotiation cycles.
• Reward/HR specialist background with experience across reward, collective pay and governance.
• Solid knowledge of UK employment law and reward policy/framework design.
• Experience working in a unionised environment, including pay negotiations and/or formal consultations.
• Proven experience leading reward projects end-to-end in a complex, matrix organisation.
• Strong influencing, negotiation and stakeholder management skills.
• Confident operating at senior level with people management accountability.
• Bachelor’s degree or equivalent experience.
• CIPD qualified desirable.

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