Heritage Security and Site Operations Officer

Role Overview

Heritage Security & Site Operations Officer – part‑time (20.75 hours per week) at Lincolnshire Archives.

Key Responsibilities

• Conduct regular indoor and outdoor patrols of the archives and other heritage sites as required.
• Respond to security incidents and emergencies calmly and professionally.
• Monitor and manage access to restricted areas; supervise contractors.
• Assist visitors with directions and maintain a welcoming, safe environment.
• Perform essential site operations: compliance checks, key holding, basic maintenance.
• Work within a rota: Monday‑Friday 13.30‑17.30 and one alternate Saturday per month; overtime cover available.

Qualifications and Requirements

• Age 18+ with legal right to work in the UK.
• Professional and flexible; able to work evenings, weekends and bank holidays as part of a call‑out rota.
• Excellent communication and interpersonal skills; customer‑focused.
• Physically fit, with ability to walk and respond quickly to incidents.
• Security‑experienced: SIA licence or willingness to train; understanding of safety protocols.
• Willingness to undertake First Aid and SIA training if not already qualified.
• Calm under pressure; able to make sound decisions quickly.
• Commitment to the highest standards of safety, security and visitor care.
• Fluency in accurate spoken English is essential (Fluency Duty).

Working Arrangements

Hybrid working will be a feature of this role; arrangements will be discussed as part of the appointment process.

Legal and Equality Statement

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

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