Public Sector Customer Enquiries & Admin Specialist

West Lancashire Borough Council is looking for a Business Support Officer to join their Admin & Clerical team located in Ormskirk. This role focuses on providing efficient administrative support with an emphasis on monitoring customer feedback through the Council’s website.

Responsibilities include handling MP enquiries and liaising with stakeholders to ensure effective problem resolution. Applicants should possess strong ICT skills and a commitment to high-quality customer care. This position offers competitive pay rates, with a supportive management team in a desirable location.

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