Team Manager

Overview

As Partners – members of the Partnership – it’s our responsibility to ensure our success for the future. We proactively seek opportunities to improve the way we work, making the Partnership efficient and productive. This ethos is one that every Partner works by and you will carry into your own role.

Responsibilities

• As a Team Manager, influence, motivate and guide a team while driving the shop forward. Contribute to the overall performance of the brand through excellent shop keeping and line management.
• Be a proactive role model for delivering superb customer service, oversee the shop floor, and ensure customers have the best possible experience.
• Manage the day-to-day operation to optimise sales, profitability, customer satisfaction and minimise wastage, while promoting a culture of continuous learning and unlocking Partner potential.
• Lead and develop the team, driving a culture of high standards and excellent service.

About the Partnership

We are the largest employee-owned business in the UK and home of our brands John Lewis and Waitrose. We are Partners, driven by our purpose to build a happier world. We focus on retail excellence, innovation, adaptation and service.

Benefits

• 25% discount at John Lewis and 20% discount in Waitrose
• Competitive pension scheme with employer contributions matching up to 8% of pay
• Excellent work-life balance with well-being focus and flexible working
• Marketing-leading equal parental leave policy
• Various additional benefits; see the About the Partnership section for details

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