Take a look at our current career opportunities across Europe, North America and the UAE.
Role
Customer Experience Advisor (Showroom based)
Location
Chelsea Design Centre Showroom
Address
Design Centre Chelsea Harbour (Inside the Zimmer + Rohde showroom, Ground Floor, North Dome), Lots Road, London SW10 0XE
Hours
Monday to Friday
The Company
Corston Architectural Detail was established by a team of creative designers and engineers with a shared vision to create hand finished architectural details that flow seamlessly from room to room. Our coordinating collections of solid brass switches, sockets, hardware and lighting are made to last.
We’ve grown quickly and seen huge success in our six years – launching in the UK, EU, UAE and USA. The key to our success lies in our high‑quality products, outstanding customer service and operations team, who ensure that Corston customers receive a positive, engaging experience every step of the way.
The Role
As a Customer Experience Advisor, you will be based in our showroom and play a key role in delivering best‑in‑class customer experiences. You will be passionate about customer service and committed to providing exceptional support via telephone, email and face‑to‑face.
Working as part of a vibrant and friendly team, you will communicate with both trade and retail customers. Your role will involve handling enquiries, maintaining accurate records, supporting technical queries, and preparing quotations. Every day will be different, but you will consistently deliver outstanding service at every touchpoint.
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