Main area Administration Grade Band 3 Contract 12 months (Fixed Term) Hours Full time – 37.5 hours per week (Monday-Friday 9-5) Job ref 380-EK453
Employer Kent and Medway Mental Health NHS Trust Employer type NHS Site The Beacon, Ramsgate Town Ramsgate, Kent Salary £25,760 – £27,476 per annum Salary period Yearly Closing 10/07/2026 23:59
Administrator
Band 3
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work‑life balance.
Job overview
We are looking for a dynamic, self‑motivated, forward‑thinking Administrator. The position will be within the Thanet Mental Health Administration Team, based at The Beacon, Manston Road, Ramsgate and is a full‑time post (37.5 hours per week). You will provide full secretarial and administrative support to a multi‑disciplinary team.
Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the forefront.
Main duties of the job
High‑quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge – some of the responsibilities for the role are listed below:
- Data entry, e.g., inputting of information such as new referrals and updating of RiO records.
- Checks relevant systems, e.g., RiO for clinic appointment lists.
- Liaising with other internal departments.
- Preparation of a variety of documents and correspondence from digital dictation or notes.
- Printing information in spreadsheet or report format as required.
- Likely to process confidential information.
- Management of Consultant diaries.
- Booking of appointments.
- Minute taking.
- Arranging meetings and events.
- Ordering of stationery and other supplies.
- Supervision of Administration Assistants.
Probation Period
Probation Period. New employees external to the trust are subject to a six‑month probationary period.
Disclosure and Barring Service Check
Disclosure and Barring Service Check.Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.
Training, Qualifications and Registration
- NVQ2 Business Administration / RSA 2 or equivalent
Experience
- Experience of working in the NHS
- Experience in clinical or document typing
- RIO experience
Knowledge and Skills
- Prioritisation and organisation of workloads
- Keyboard skills and knowledge of Microsoft Office packages
- General office procedures
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