People-First Store Lead & Customer Experience Champion

Glossier is seeking a Key Lead in Greater London to support the store’s leadership team, ensuring inspiring experiences for both employees and customers. You’ll manage daily operations and foster an inclusive environment while leading a team dedicated to exceptional service.

The ideal candidate will have over 2 years of supervisory experience in retail or customer service and a passion for building strong customer and employee experiences. This role offers an estimated pay range of £15.25 to £16.25 per hour, with additional benefits for full-time and part-time positions.

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