Customer Service Administrator | 6-Month FTC
Kent (Hybrid Working)
£25,000 – £30,000
6-Month Fixed-Term Contract
We’re partnering with a highly respected international consumer goods company whose products are enjoyed by millions of consumers every day. With a portfolio of iconic brands, a strong reputation for innovation, and a collaborative culture, this organisation offers an excellent opportunity to gain valuable experience within a dynamic supply chain function.
This is an ideal role for someone with customer service, logistics, supply chain, or order management experience who enjoys working cross-functionally, building strong relationships, and delivering exceptional service.
Key Responsibilities
- Manage customer orders from receipt through to delivery, ensuring the highest levels of service are maintained.
- Act as a key point of contact for customers, resolving queries, shortages, returns, and distribution issues.
- Build strong relationships with internal commercial teams, logistics providers, and external customers.
- Support invoicing, claims management, stock movements, and SAP administration activities.
- Maintain accurate data across customer portals, internal systems, and reporting platforms.
Key Requirements
- Previous experience within customer service, supply chain, logistics, order management, or a related function.
- Strong communication and stakeholder management skills with a customer-focused mindset.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Experience using SAP ERP is Essential
- Good working knowledge of Microsoft Excel and strong attention to detail.
If you’re looking for your next challenge within customer service and supply chain, we’d love to hear from you.
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